![]() The countdown timer for how log enter the credentials has increased. In newer versions of the BIOS, expect some changes to the behavior of the maintainer account. This can be useful if the admin administrator account was deleted. Once logged into the FortiGate with the maintainer account (as described below), if the FortiGate is running FortiOS 6.0.3 or later, enter the execute factoryreset command to return the FortiGate to its default configuration. Users must instead have physical access to the FortiGate and perform a TFTP restore of the firmware in order to regain access to the FortiGate. Note: Starting with FortiOS 7.2.4 the maintainer account was removed, meaning this method to reset a password will no longer work. Any supported version of FortiGate with a FortiOS version before 7.2.4.
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